REFUND POLICY

Refund policy

VALOMIE BOUTIQUE WILL OFFER STORE CREDIT FOR RETURNS. WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT.

Return Policy:
Returns will be issued refunds in the form of a digital Gift Card
We must receive your return within 15 days of your order date to be eligible for a refund. International orders are allowed 30 days.
Returns must be scent free, unworn, unwashed, with all tags attached. Please include your package slip with the return.

*****UPDATED 2021 Customers are responsible for the cost of shipping back to retailer. Merchandise would have to be brought to your nearest USPS center to purchase shipping label.

Returns must be received within 15 calendar days of receiving your order. International orders have 30 days from receiving your order to return merchandise. The 15 days starts from the day the order was received by the customer.
Sale items are final and cannot be returned or exchanged.
If items are sent back past the return policy period, the customer is responsible for return postage.
Shipping charges are not refundable.

Where do I send my return to?
PO BOX 113 Niantic CT 06357

HOW WILL I RECEIVE MY STORE CREDIT? Expect an emailed E-Gift card within 3 business days of the delivery of your Return at Valomie Boutique.
Do we offer return labels? No, however if it is your first return we will offer a shipping label paid by Valomie Boutique

Can I make a return past the 15 day period for store credit?
Unfortunately, we cannot accept clothing past the 15-day return policy for store credit. If items are returned past this period the customer will be required to pay a $6 shipping charge to have the items sent back.

NON-RETURNABLE ITEMS: The following items are non-returnable.
Accessories
Jewelry
Intimates
All sale items

Exchanges
If you wish to exchange your item for another size, you must return your unwanted item back to us. After we receive, inspect and approve your item, we will issue a refund to your original form of payment. You may then place an order for the desired size. If you have any questions please email valomieboutique@gmail.com for assistance.